FAQ
Questions? We’ve got you.
Product, AI, privacy, pre-order, shipping, support — without invented claims.

Bandhu is a physical, voice-first AI companion. You talk to it. It understands you, remembers what matters, and takes action on your behalf — calls, reminders, follow-ups, everyday tasks.
Bandhu is designed to live close to you. The hardware includes a loop so it can be worn as a pendant. Keep it where you already live — around you, not buried in an app drawer.
No. A chatbot answers. Bandhu is being built as a Personal Life OS — something that knows your people, holds context, and does things in the world.
We will publish confirmed hardware specifications as they are locked for the founding batch. This site only states what we can stand behind today.
You speak naturally. Bandhu is designed to read intent, people, time, and context — then decide what action to take. The experience is voice-first, not menu-first.
Yes — remembering is part of the product. Bandhu is designed to hold what you ask it to hold, so you do not repeat yourself. You stay in control of what is kept.
The film on this site shows how Bandhu is meant to work. It is not a live Bandhu. The real companion is the physical device.
Bandhu is being built around how India actually talks — including English, Hindi, and Hinglish in everyday conversation. Additional language support will be confirmed as it is ready. We will not list languages we cannot stand behind yet.
Bandhu is a connected companion. Actions like calls, messages, and bookings need a live connection. Exact connectivity options for the founding batch will be published with confirmed specifications.
We will share the exact offline behaviour with the founding batch. The principle is simple: Bandhu should still feel like Bandhu, and it should tell you clearly when an action cannot be completed.
Your life is yours. Bandhu is designed so you own your personal information, you grant permissions, and you can ask for important actions to be confirmed before they go out.
Important actions — such as placing a call or sending a message — are designed to require your confirmation. Bandhu should take care of life, not surprise you.
Pre-order is how you join the founding batch. You share your details, pay ₹8,499 today to book, get 6 months of Premium free, and we email you to pay the remaining ₹9,500 before the first batch ships. Dummy Razorpay is labeled test and does not debit a bank until live keys are added.
MRP is ₹22,999. Founding members book at ₹17,999. Pay ₹8,499 today. The remaining ₹9,500 is collected by email before first-batch shipping. Life OS plans are Essential ₹499/month, Advanced ₹999/month, and Premium ₹1,499/month. Early birds who book with ₹8,499 get Premium free for 6 months.
They are monthly Life OS plans: Essential ₹499, Advanced ₹999, Premium ₹1,499. A founding booking of ₹8,499 includes 6 months of Premium. After those 6 months, Premium continues at ₹1,499/month unless you choose another plan.
Write to Support to update or cancel a founding booking before we invoice the remaining ₹9,500 for first-batch shipping. Paid-order refunds follow the refund policy. Dummy test bookings are not bank charges.
Checkout uses a dummy Razorpay API until live keys are added. Completing pay records a test booking, emails you a warm confirmation with the receipt attached, stores your details with S2P Robotics, and notifies the Bandhu founding desk. It does not debit a bank. When live keys and server endpoints are set, Razorpay will charge the ₹8,499 booking amount.
Open Track booking and enter your receipt number (BND-…) plus the email or phone from checkout. The founding desk updates status there — received, confirmed, preparing, shipped, and the rest — as the batch actually moves. We do not show a fake courier map.
Shipping begins with the founding batch. A confirmed dispatch window will be shared with people who reserve — not as a marketing countdown on this page.
Bandhu is built for India first. Confirmed shipping regions are shared with founding members before the remaining balance is collected and the first batch is dispatched.
Start with FAQ and the Support page. If you still need us, use Contact Support. We will respond through the channel published there.
Setup guidance will ship with the device and be published here before the founding batch goes out. You should not need a manual the size of a novel. You talk. Bandhu meets you.