Support
How can we help?
Find answers, setup guidance, and a way to reach us — without invented phone numbers or fake chat hours.
Pre-order
Founding batch, reservations, and what happens before payment.
→Shipping
When Bandhu ships, and how we’ll tell you.
→Setup
Getting Bandhu talking with you, without a novel of a manual.
→Device
Wearing, charging, and living with the companion.
→Account
Your details, permissions, and what Bandhu holds.
→Payments
Checkout when it is connected — never a fake charge.
→Privacy
Ownership, confirmation, and control.
→What does pre-order mean today?
Pre-order is how you join the founding batch. You choose Bandhu, share your details, and confirm. Payment is taken only when checkout is connected — never as a fake success on this site.
How much does Bandhu cost?
Founding price, reservation amount, and any subscription will be shown clearly before you pay. We are not publishing a number until it is confirmed.
Can I change or cancel a reservation?
Yes. Until a founding-batch payment is completed, you can write to us to update or cancel your details. Paid orders will follow the refund policy published at checkout.
How do I get help?
Start with FAQ and the Support page. If you still need us, use Contact Support. We will respond through the channel published there.